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minimum 5 year hardware warranty for Desktop and Laptop
Accidental (hardware damage) for Laptop
·Enterprise Hardware: Dell and Apple
Reason for:
Enterprise class hardware is higher quality and more reliable
Enterprise class hardware support methods are consistent and predictable
Windows version: [specify version we install]
Microsoft Windows Enterprise OS
· [others?]
Please don’t use your Dell permier portDell premier portal
Please contact ITS for all Dell purchases
Support Services
ITS provides support to all University-owned computers
Even in cases where the computer is not centrally funded, ITS will provide a quote, receive the order, ensure the assets are tagged and added to the ITS-managed inventory, and deploy the workstation. The grant or departmental funding source will be charged-back or recharged for the purchase.
Computers to be purchased with RF funds will request a quote from ITS.
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