Windows
- Go to Start
- Click Run
- In the open box, type cmd and press Enter
- At the prompt, type ipconfig /all and press Enter. (Note: there is a space between ipconfig and the forward slash.)
- Locate your Ethernet adapter description. Under description, you will see the category labeled Physical Address. This is your MAC address that you will use for troubleshooting purposes. (Note: the MAC address is alphanumeric, and consists of 12 characters.
o Example: 00-B0-D0-86-BB-F7
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Find a MAC Address on the Macintosh
MAC addresses on the Macintosh are generally found on the under System Preferences.
- Go to System Preferences
- Click Network
- Press Configure
- Locate your Ethernet adapter description. The Airport ID is your MAC address that you will use for troubleshooting purposes. (Note: the MAC address is alphanumeric, and consists of 12 characters.
o Example: 00-B0-D0-86-BB-F7