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Note

If the confirmation message does not state the password for UAlbany Mail was set/reset, or it contains an error message, you may not have access to UAlbany Mail.  New students can access MyUAlbany immediately but may have to wait 4 hours or until the next business day to access to their UAlbany Mail account. Wait until the next business day before resetting your password again or contact the ITS Help Desk.

2.  Log On to MyUAlbany using your NetID and password.

  • Go to http://www.albany.edu/myualbany.  Select STUDENT LOG ON and when prompted, enter your NetID and password.  Follow the instructions to enter the MyUAlbany portal.
  • Within the MyUAlbany portal, select Email Address to obtain your UAlbany email address.  You should also verify your personal email address and information in your account, and update it whenever there are changes.
  • Proceed with any other tasks the University has instructed you to complete.
  • Always "Sign Out" of MyUAlbany and close all browser windows to protect your information.

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  • When you completed the Password Set/Reset process, the confirmation message should must state that your UAlbany Mail password was set/reset.  As instructed, wait Wait at least 15 30 minutes before you attempt to log on to your email account.  If you receive a message that your account is 'blocked', you did not wait long enough.
  • A link to UAlbany Mail can be found at http://www.albany.edu/myualbany and within the MyUAlbany portal. 
    • If you skipped step 2 or don't know your UAlbany Email Address, it can be found within the MyUAlbany portal.
  • Select UAlbany Mail.  Enter your NetID and password to access your mailbox using Outlook Web App (OWA).
    • The University's email system is hosted by Microsoft Office 365 for Education and provides a calendar and an address book with University contacts. 
  • Always "Sign Out" of UAlbany Mail and close all browser windows to protect your information.
  • Your mobile device can be used to access messages in your mailbox.
  • You can filter your messages using optional settings in your mailbox.

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