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Welcome to the University at Albany!   

Information Technology Services (ITS) provides the University with a broad range of IT resources.   Once you activate your account and set your password, you will have access to IT services for the duration of your studies or employment at the University at Albany.

Getting Started is Easy!

1. Activate your account and set your password.

  • Go to MyUAlbany Welcome at http://www.albany.edu/myualbany and select UAlbany Password Set/Reset. 
  • To complete the Password Set, you must enter your SSN or AlbanyID, date of birth, and PIN. 
    • To obtain PIN when you have a personal email address on file with the University, select Forgot your PIN? on the Password Set and follow the instructions.
      • Students are issued their AlbanyID by the Admissions or Registrar's office, and it may be listed on correspondence you received from the University.
      • Employees obtain their AlbanyID from Human Resources Department and usually have their SSN as part of their hiring record at the University.
    • If you cannot retrieve your PIN online, call 518-442-3700, x1 or visit the ITS Help Desk in Lecture Center 27 on the uptown campus.
  • Next, create a complex password and set the security questions for your account. 
  • When you successfully complete the steps, a confirmation message will display your NetID and the systems to which you are granted access.  Memorize your NetID as it is your username and will never change.
Note
  • If the confirmation message states the password was set/reset for MyUAlbany and UNIX systems but was NOT set/reset for UAlbany Mail, you will only have access to MyUAlbany and not to your University email account.  Wait another four hours and then complete a password set/reset again.  The confirmation message should then include the statement that the password was set/reset for UAlbany Mail.
  • If the confirmation message states there is an error with the NetID and does not mention the password being set/reset for any system, your account is not processed.  You should wait until after 1pm on the next business day to complete the UAlbany Password Set/Reset. If you are unable to successfully complete the process, call the ITS Help Desk at 518-442-3700, x2.

2.  Log on to MyUAlbany using your NetID and password.

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