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Welcome to the University at Albany!   

Information Technology Services (ITS) provides the University with a broad range of IT resources.   Once you activate your account and set your password, you will have access to IT services for the duration of your studies or employment at the University at Albany.  

  • New Admitted Student: You must first complete the steps designated in the letter of acceptance sent to you by the Admissions Office.  You may be instructed to pay an undergraduate admissions deposit, or as a graduate student you will need to wait for the graduate admissions office to finalize your student record after the academic department has approved your acceptance to their degree program.   Approximately two business days after completion of the required action, the University will send you an email with instructions to activate your UAlbany account.
  • New Employee:  Human Resources must enter and complete your employee record before you will be able to active your UAlbany account.

Getting Started is Easy!

1. Activate your account and set your password. 

  • Go to MyUAlbany Welcome at http://www.albany.edu/myualbany and select UAlbany Password Set/Reset. 
  • To complete the Password Set, you must enter your SSN or AlbanyID, date of birth, and PIN. 
    • To obtain PIN when you have a personal email address on file with the University, select Forgot your PIN? on the Password Set and follow the instructions.
      • Students are issued their AlbanyID by the Admissions or Registrar's office, and it may be listed on correspondence you received from the University.
      • Employees obtain their AlbanyID from Human Resources Department and usually have their SSN as part of their hiring record at the University.
    • If you cannot retrieve your PIN online, call 518-442-3700, x1 or visit the ITS Help Desk in Lecture Center 27 on the uptown campus.
  • Next, create a complex password and set the security questions for your account. 
  • When you successfully complete the steps, a confirmation message will display your NetID and the systems to which you are granted access.  Memorize your NetID as it is your username and will never change.

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