If the confirmation message states there is an error with the NetID and does not mention the password being set/reset for any system, your account has not processed. You should wait until after 1pm on the next business day to complete the UAlbany Password Set/Reset. If after waiting until the next business day you are then still unable to successfully complete the password set/reset process, call the ITS Help Desk at 518-442-3700.
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