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  • Go to MyUAlbany Welcome at http://www.albany.edu/myualbany and select UAlbany Password Set/Reset. 
  • To complete the Password Set, you must enter your SSN or AlbanyID, date of birth, and PIN. 
    • To obtain PIN when you have a personal email address on file with the University, select Forgot your PIN? on the Password Set and follow the instructions.
      • If you cannot retrieve your PIN online, call 518-442-3700 or visit the ITS Help Desk in Lecture Center 27 on the uptown campus.
    • AlbanyID
      • Students are issued their AlbanyID by the Admissions or Registrar's office, and it may be listed on correspondence you received from the University.
      • Employees obtain their AlbanyID from Human Resources Department and their SSN is entered as part of their University hiring record.
  • Next, set the security questions and create a complex password for your account. 
  • When you successfully complete the steps, a confirmation message will display your NetID and the systems to which you are granted access.  Memorize your NetID as it is your username and will never change.
Note
  • If the confirmation message states the password was set/reset for MyUAlbany and UNIX systems but was NOT set/reset for UAlbany Mail, you will only have access to MyUAlbany and not to the University email service. 
    Your
    • This may occur because your email account may still be processing. Wait another four hours and then complete the password set/reset process again.  The confirmation message should then include the statement that the password was set/reset for UAlbany Mail.
  • If the confirmation message states there is an error with the NetID and does not mention the password being set/reset for any system, your account has not processed. 
    You should
    • New students must wait until after 1pm on the next business day
    to complete
    • after their student record is activated by Admissions Office or the Bursor's Office before completing the UAlbany Password Set/Reset. For example, if your student record was activated on Friday, you must wait until 1pm on Monday.
    • If after waiting until the next business day you are still unable to successfully complete the password set/reset process, call the ITS Help Desk at 518-442-3700.

2.  Log on to MyUAlbany using your NetID and password.

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