Versions Compared

Old Version 96

changes.mady.by.user Former user

Saved on

compared with

New Version 97

changes.mady.by.user Lyons, Andrew H

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Updating references to Help Desk location

...

  • Go to MyUAlbany Welcome at http://www.albany.edu/myualbany and select UAlbany Password Set/Reset. 
  • To complete the Password Set, you must enter your SSN or AlbanyID, date of birth, and PIN. 
    • To obtain PIN when you have a personal email address on file with the University, select Forgot your PIN? on the Password Set and follow the instructions.
      • If you cannot retrieve your PIN online, call 518-442-3700 or visit the ITS Help Desk in Lecture Center 27 in the University Library on the uptown campus.
    • AlbanyID
      • Students are issued their AlbanyID by the Admissions or Registrar's office, and it may be listed on correspondence you received from the University.
      • Employees obtain their AlbanyID from Human Resources Department and their SSN is entered as part of their University hiring record.
  • Next, set the security questions and create a complex password for your account. 
  • When you successfully complete the steps, a confirmation message will display your NetID and the systems to which you are granted access.  Memorize your NetID as it is your username and will never change.

...

  • The Password Set/Reset confirmation message must state that your UAlbany Mail password was set/reset and you must wait at least 15 minutes before attempting the log in process.  If you receive a message that your account is 'blocked', you did not wait long enough or you need to complete a password reset to confirm your password was set/reset for UAlbany Mail.
  • A link to UAlbany Mail can be found at http://www.albany.edu/myualbany and within the MyUAlbany portal. 
    • If you skipped step 2 or don't know your UAlbany Email Address, it can be found within the MyUAlbany portal.
  • Select UAlbany Mail.  Enter your NetID and password to access your mailbox using Outlook Web App (OWA).
    • The University's email system is hosted by Microsoft Office 365 for Education and provides a calendar and an address book with University contacts. 
  • Always "Sign Out" of UAlbany Mail and close all browser windows to protect your information.
  • Your mobile device can be used to access messages in your mailbox.
  • You can filter your messages using optional settings in your mailbox.

...