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  1. Open a web browser and go to https://uavpn.albany.edu.
  2. Log in with your University at Albany NetID and password.
    VPN Login screenImage Modified

  3. Download the appropriate GlobalProtect client for your operating system (Mac 32/64-bit GlobalProtect Agent).
    Links for Windows 32-bit, Windows 64-bit and Mac and 64-bit and MacImage Modified

  4. Run the GlobalProtect setup application (GlobalProtect.pkg) and click Continue to begin.
    Weclome to GlobalProtect InstallerImage Modified
  5. Click Continue to install the GlobalProtect client.
    Continue link imageImage Modified
  6. Click Install to proceed with the the installation.

    Install link imageImage Modified
  7. Enter password when and click Install Software when prompted.
    Apple User ID and Apple password screenImage Modified
  8. IMPORTANT on OS X 10.13 +, due to a new security feature introduced by Apple, BEFORE using GlobalProtect, go to Apple Menu -> System Preferences -> Security & Privacy and click "Allow" the software from Palo Alto Networks to run.

    Info

    This must be performed within 30 minutes of completing the installation and before running the application to connect.

    General tab showing Allow buttonImage Modified
    More information about this security feature: https://developer.apple.com/library/archive/technotes/tn2459/_index.html

  9. A GlobalProtect window should appear in the upper-right menu bar.  If not, click the icon that appears to resemble a Globe. Enter the portal address uavpn.albany.edu
    Portal Address screenImage Modified
  10. Sign in with your University at Albany NetID and password.
    UAlbany NetID and Password login screenImage Modified

  11. You should see a GlobalProtect window stating that you are now connected
    Connected Status screenImage Modified

Disconnecting from the VPN

  1. Select the GlobalProtect icon in the notification area at the upper right to bring up the VPN connection window.
  2. Click Disconnect to end the VPN session.
    Disconnect buttonImage Modified

Connecting to the VPN

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