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  1. Open a web browser and go to https://uavpn.albany.edu.
  2. Log in with your University at Albany NetID and password.
    VPN Login screenImage RemovedGlobalProtect web page login fieldsImage Added

  3. Download the appropriate GlobalProtect client for your operating system (Mac 32/64-bit GlobalProtect Agent).
    Links for Windows 32-bit, Windows 64-bit and Mac and 64-bit and MacImage RemovedGlobalProtect download options after logging inImage Added

  4. Run the GlobalProtect setup application (GlobalProtect.pkg) and click Continue to begin.
    Weclome to GlobalProtect Installer
  5. Click Continue to install the GlobalProtect client.
    Continue link image
  6. Click Install to proceed with the the installation.

    Install link image
  7. Enter password when and click Install Software when prompted.
    Apple User ID and Apple password screen
  8. IMPORTANT on OS X 10.13 +, due to a new security feature introduced by Apple, BEFORE using GlobalProtect, go to Apple Menu -> System Preferences -> Security & Privacy and click "Allow" the software from Palo Alto Networks to run.

    Info

    This must be performed within 30 minutes of completing the installation and before running the application to connect.

    General tab showing Allow button
    More information about this security feature: https://developer.apple.com/library/archive/technotes/tn2459/_index.html

  9. A GlobalProtect window should appear in the upper-right menu bar.  If not, click the icon that appears to resemble a Globe. Enter the portal address uavpn.albany.edu
    Portal Address screen
  10. Sign in with your University at Albany NetID and password.
    UAlbany NetID and Password login screen

  11. You should see a GlobalProtect window stating that you are now connected
    Connected Status screen

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