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- Open a web browser and go to https://uavpn.albany.edu.
- Log in with your University at Albany NetID and password.
- Download the appropriate GlobalProtect client for your operating system (Mac 32/64-bit GlobalProtect Agent).
- Run the GlobalProtect setup application (GlobalProtect.pkg) and click Continue to begin.
- Click Continue to install the GlobalProtect client.
- Click Install to proceed with the the installation.
- Enter password when and click Install Software when prompted.
IMPORTANTon OS X 10.13 +, due to a new security feature introduced by Apple, : BEFORE using GlobalProtect, go to Apple Menu -> System Preferences -> Security & Privacy and click "Allow" to let the software from Palo Alto Networks to run.
Info This must be performed within 30 minutes of completing the installation and before running the application to connect.
If you do not have this setting, continue on the steps.
More information about this security feature: https://developer.apple.com/library/archive/technotes/tn2459/_index.html- A GlobalProtect window should appear in the upper-right menu bar. If not, click the icon that appears to resemble a Globe. Enter the portal address uavpn.albany.edu
- Sign in with your University at Albany NetID and password.
- You should see a GlobalProtect window stating that you are now connected
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