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ITS Supported Storage

All University work-related files must be stored on one of the following ITS Supported Storage options: 

• OneDrive for Business
• Microsoft Teams (or other SharePoint Online location such as an Office 365 Group)
• Network Drives (U: Drive and V: Drive)

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ITS provides file storage solutions for the University that are appropriate for storing your work-related data and files.   Using these storage locations ensures your data is secure and backed up, and increases ITS' ability to help recover data in case your device is lost, stolen or damaged. 

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This policy applies to all aspects of university digital file storage, regardless of the location from which information is accessed (on- or off-campus) or the device used to access that information (University- or personally owned). 

File Storage 
All University information should be stored on ITS file storage solutions, such as OneDrive for Business, SharePoint, Teams, or a network drive (i.e., U: or V: Drive). All ITS file storage solutions are secure and backed up automatically, so there is no need for individuals to back up their own work.  

Always exercise care when making decisions about where to save data. University information should never be stored only on a local drive or an external storage device (e.g., flash drives, CDs or DVDs, PC and memory cards, or external hard drives). University information should never be stored in any non-ITS supported third-party cloud solution (e.g., Google Drive, Dropbox, Box, etc.).

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Data Backups

ITS-hosted storage locations (U: Drive and V: Drive)

ITS   

File Recovery 
Using an ITS-supported file storage solution assures that information is always secured and managed by the University. Additionally, storing information in these locations significantly increases the likelihood of recovery in case of loss or damage. Please note that despite best-effort attempts, ITS may be unable to recover information stored only on a local drive or external storage device. Similarly, ITS is typically unable to access or recover files stored in non-ITS support third-party cloud solutions.  

File Backup/Retention 
ITS backs up data on all servers and network drives it manages on a daily basis. Backups it manages daily unless noted otherwise within specific services. For example, servers dedicated to high-performance, high-throughput research may observe different standards. Backups are retained for a period of three weeks. This assures ITS is ITS is able to restore to restore services running on those servers or network shares with minimal loss of information in the event of a disaster. A file that is stored on any ITS server will remain there indefinitely there indefinitely unless it is deleted by a user or removed when a user account is closed. Files deleted accidentally by can usually be recovered for faculty/staff can usually be recovered* if a request is made within 21 days after the file was deleted.  (*Backups occur during the evening and early morning hours during the week. A  However, a file that is created, saved and deleted in a single day before the backup process runs cannot be recovered.)This retention   

The backup and retention portion of this policy was established with the assistance of the Office of the President, Office of the Provost , and University Counsel. Its purpose is to protect institutional data University information while complying with national and state laws and mandates pertaining to e-discovery, data retention data, and  and file retention.

Microsoft-hosted storage locations

Microsoft offers individual file versioning of files stored in Office 365 with self-service options to recover data. Files deleted from OneDrive for Business, Microsoft Teams, and other SharePoint Online locations can be recovered within 90 days from deletion.

Moving Data to Supported Locations

For instructions to move your files from your computer's hard drive/local storage to an ITS supported storage option, visit:

• Move Files from your C: Drive to OneDrive for Business in Windows
• Move Files from your C: Drive to a Network Drive in Windows
• Move Files from your Mac to OneDrive for Business
• Move Files from your Mac to a Network Drive

Restoring Data

For instructions to restore a previous version of a file/folder or deleted file/folder on your U: drive, V: drive or other network drive, visit:

• Restore Files or Folders on your U: Drive or V: Drive - Windows
• Restore Files or Folders on your U: Drive or V: Drive - Mac

For instructions to restore a deleted file or folder in OneDrive for Business, Microsoft Teams, or SharePoint Online, visit:

• Restore Deleted Files or Folders in OneDrive for Business
• Restore Deleted Items from SharePoint Online or Microsoft Teams

Backing Up Your Computer

• Backing Up Your Computer