...
For items not listed below, contact Asset Management.
Computers
- Email askIT@albany.edu stating that you have computer(s) that need to be surplussed.
- ITS will remove the hard drive and have it securely shredded. The rest of the computer will be left for Asset Management to process.
- Fill out this Asset Management Form in order to have the computer removed from your inventory.
Tablets and Phones
- Reset your device to factory settings. This will erase all of your data. Most devices have this feature under Settings. If you need assistance, contact the ITS Service Desk.
- Instructions for iPhone, iPad and iPod Touch.
- For other phones, google the model of your phone or contact the ITS Service Desk for assistance.
- Fill out this Asset Management Form in order to have the phone/tablet removed from your inventory.
- Once Asset Management removes the devices from inventory, contact the ITS Service Desk. ITS will pick up the device(s) and have the chip in the device securely shredded.
Printers
- Email askIT@albany.edu stating that you have a printer(s) that needs to be surplussed.
- ITS will reset the printer to factory settings.
- Fill out this Asset Management Form in order to have the printer removed from your inventory.
Items Ordered through Sponsored Programs
- Items that were purchased through Sponsored Programs should have a red and white label Click here and scroll down to Research Foundation Assets and then Sample Research Sponsor Tags to see an example.
- Reach out to the owner of the item to see if they want it returned.
- If it is determined that the item should be surplussed, go through steps above.
...