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- Email askIT@albany.edu stating that you have computer(s) that need to be surplussed.
- ITS will remove the hard drive (or logic board*) and have it securely shredded. The rest of the computer will be left for Asset Management to process.
- Fill out this Asset Management Form in order to have the computer removed from your inventory.
*Macbook Pro 2017 with touch bar and later have the hard drive/ssd soldered into the logic board
Tablets and Phones
- Reset your device to factory settings. This will erase all of your data. Most devices have this feature under Settings. If you need assistance, contact the ITS Service Desk.
- Instructions for iPhone, iPad and iPod Touch.
- For other phones, google the model of your phone or contact the ITS Service Desk for assistance.
- Fill out this Asset Management Form in order to have the phone/tablet removed from your inventory.
- Once Asset Management removes the devices from inventory, contact the ITS Service Desk. ITS will pick up the device(s) and have the chip in the device securely shredded.
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