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- Navigate to Set Your Password.
- Select Forgot your PIN?
- Complete the required fields and select Submit.
- Once completed, your PIN will be sent to the personal email address on record.
- Please note, that it can take up to fifteen minutes to receive your email.
After 15 minutes, if you still have not received your PIN please check your JUNK or SPAM mail folder.
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- If you are a new undergraduate student, please contact Admissions
- If you are a new Graduate Student, please contact Graduate Admissions
- If you are a non-matriculated student, or a visiting student please contact General Studies
- If you are an Employee or Volunteer, Please do the following:
- Research HR - Contact RF HR and provide your personal email address, then use the Self-Service PIN Retrieval to request your PIN.
- State Human Resources - Contact State HR and provide your personal email address, then use the Self Service PIN Retrieval to request your PIN.
- All others other users please contact the Service Desk at (518)442-3700
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