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How long do files remain accessible within the U: drive and email account after the account is closed?
- 6 8 months
- Once an account is officially closed, it will not accept any email. Contents remain until the account is officially deleted.
- After official closure, the deletion of the account follows in 6 months. (The account is in a disabled state during this time frame).
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What access remains within the 30 day window despite manually removing departmental folders/shares and mailboxes?
1. Personal U:
2. Personal UAlbany Mail. Microsoft 365 Resources, include One Drive, shared documents, email, etc.
3. Personal Unix Account
4. Administrative Applications are supported by EAS, submit an IT Service request at www.albany.edu/its/help. Any Application that owners have not removed access from. This is done at the application owner's discretion.
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- Faculty/Staff exceptions may be granted with departmental approval/request from IAM Contact. University employment situations vary and the Identity and Access Management Group is the ultimate decider on whether or not the exception is granted
- Blackboard Bright Space exceptions are granted only after being vetted by the Educational Technology Services (ETS) group. Exception Request must come from that group
- Student exceptions may be granted upon approval by the academic advisor or department staff who can verify that the student legitimately still needs access. (i.e. Masters Thesis work). The advisor/department representative will be responsible for filling out the request form that will be sent to them from the Identity and Access Management Group. The Identity and Access Management Group will make the exception and notify the student
- Student exceptions for short-term temporary access may be approved at the discretion of the Identity and Access Management Group. These exceptions can be made to only for accounts that are in the disabled status. Accounts that have been deleted are irrecoverable.
- Emeriti Emeritus exceptions are based on the individual having Emeritus status in their employment record. Emeriti Emeritus exceptions are reviewed on an annual basis with notification being sent to the individual. The Identity and Access Management Group is responsible for entering the exception in IAS, and follow-up communication with the Emeriti
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