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1. Email askIT@albany.edu stating that you have computer(s) that need to be surplussed.
2. ITS will pick up the computer for secure disposal.

*Macbook Pro 2017 with touch bar and later have the hard drive/ssd soldered into the logic board

Tablets and Phones

1. Reset your device to factory settings.  This will erase all of your data.  Most devices have this feature under Settings.  If you need assistance, contact the  ITS Service Desk.
   1. Instructions for iPhone, iPad and iPod Touch.
   2. For other phones, google the model of your phone or contact the ITS Service Desk for assistance.
2. ITS will pick up the device(s) and have the chip in the device securely shredded. 

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