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1. Reset your device to factory settings.  This will erase all of your data.  Most devices have this feature under Settings.  If you need assistance, contact the  ITS Service Desk.
   1. Instructions for iPhone, iPad and iPod Touch.
   2. For other phones, google the model of your phone or contact the ITS Service Desk for assistance.
2. Email askIT@albany.edu stating that you have device(s) for surplus.
3. ITS will pick up the device(s) and have the chip in the device securely shredded. 

Printers

1. If the printer has a maintenance agreement, check for any mandated processes. 
2. Email askIT@albany.edu stating that you have a printer(s) that needs to be surplussed.
3. ITS will pick up the printer for secure disposal.

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