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Brightspace delivers a robust and evolving set of tools for teaching and learning in the online/digital space.  This collection of integrated and interoperable capabilities

is what

comprises the digital learning environment (DLE). 

<Below the description, add additional information about this service, such as:>

  • <Any prerequisites or information specific to getting started>
  • <Other information that helps customers understand how to begin using this service(s)>
  • <Additional narrative as needed>

    Getting Started with Brightspace

    Common Service Requests or Issues:

    • <List the common service requests or incidents here linking to the appropriate child page that provides self service FAQs or Instructions>

    Features:

    • <If this page is designed for one service, you can add ~3 features.>

    More Information:

    Contact the ITS Service Desk

    Features:

    • Automatic Brightspace course creation for the full Schedule of Classes each semester/session.

    • Regular synchronization of class roster performed throughout each semester, including instructors and adds/drops.

    • Embedded self-help documentation or contact tech support agent on every Brightspace page (see Get Help).

    • 3rd party add-on tools expand already robust Brightspace capabilities.

    Quick Login:https://brightspace.albany.edu

    Related Articles:

    • <Link to other popular articles or information>

    • <FAQs>

    • <Instructions>
    • <Relevant policies may be added>
    • <Delete this section if there are no related articles>

    Related Requests:

  • <url to form for requesting the Service Offering>

  • <Delete this section if there are no related forms or Requests>

    Get Help

    The Get Help feature at the bottom-right of each Brightspace page is where you'll find self-help resources, community-based solutions and tips, and contact a technical support agent at any time.

    Related Articles:

    Related Requests:

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