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Q: How will I know when ITS is planning to replace my computer?

A: ITS will work department by department to schedule all computer replacements. If you are getting a new computer, ITS will schedule an in-person appointment with you.

Q: What do I need to do to prepare for my new computer?

A: Before your scheduled replacement you should:

  • Back Up Your Computer
  • Create a list of additional software to be reinstalled
  • Create a list of printers you use.

Q: When will my printer be replaced?

A: Printer replacement is not included in this project