Page Comparison

...

Table of Contents

maxLevel	4
minLevel	2
absoluteUrl	true

Panel

Using the Duo Mobile app with Verified Push

There are two ways to authenticate using the Duo Mobile app with Verified Push:

Verified Push - This is the standard default method. You will be prompted to enter a verification code into the Duo Mobile app. You'll need the Duo Mobile app, WiFi, or a data connection. Never enter a code into the Duo mobile app that you did not initiate.
Passcode - Choose 'Enter a Passcode,' a 6-digit number that is generated in the app. You'll need the Duo Mobile app. No WiFi or data connection is required.

Enter your NetID and Password

Image Modified
You will be prompted to enter a code displayed on your login screen into the Duo app on your Mobile Device.
Note: This is time sensitive. You can experience a timeout and may need to start over.

Image Modified
Open the message from your mobile device asking if you are trying to log in. Note: Depending on your mobile device and version, you may or may not see an image similar to the one below requesting additional verification.

Image Modified
Follow the onscreen instructions and enter the verification code displayed from your login screen into your mobile device. Select 'Verify'.

...

Image Added
You will receive an 'Approved' notification from your mobile device after entering the verification code.

Image Modified
Be Cyber Smart: To Trust or Not to Trust
- If you are using a public computer or kiosk select 'No, do not trust browser'.
- If you are using a trusted personal device, we recommend selecting 'Yes, trust browser' to reduce the number of times you are prompted by Duo.
  
  Image Modified

Panel

Using Duo Mobile Passcodes

Tip

title	Using Duo Passcodes

Use the Duo Mobile app to generate passcodes that can be used if you don't have a cellular or Wi-Fi connection. Passcodes are useful for domestic as well as international travel. Passcodes never expire, but they can only be used once, and must be used in the order they are created. If generating more than one at at time, be sure to save them in a secure location. Watch how to Authenticate with Mobile Passcodes - Duo Security.

Generate Passcodes in the Duo Mobile App

On your device, launch the Duo Mobile App
The Passcode is displayed in the form of 6 dots (......). Tap 'Show' to display 6-digit passcode.
Image Modified
Tap 'Refresh Passcode' to generate another passcode for future use. Passcodes must be used in the order they were created.
Image Modified

Log in with a Passcode

When prompted for two-step verification, select 'Other Options'. Ignore the number displayed.
Image Modified
Select Duo Mobile Passcode
Image Modified
Enter the Passcode displayed from your mobile device into the Passcode box and select 'Verify'.
Image Modified
You will receive a 'Success! Logging you in...' message.
Image Modified

Info
If you have already used a passcode, Duo will let you know "This passcode has already been used." You will need to either generate a new passcode or use the next one you have saved. Passcodes must be used in the order they are created.

Panel

...

Hardware Token

...

Image Added

Tip
To use a Hardware Token, contact the ITS Service Desk. We'll let you know when your new Token is ready to use.

Using a Hardware Token

Log in with your NetID and password.
Select 'Other Options' then select 'Hardware Token' from the Device list

...

.
Press the green button on your Hardware Token to get a 6-digit passcode.
A 6-digit code will display on your token to 'Enter a Passcode' in the passcode box.

...

Select 'Verify'.
If you are on a personal trusted device, we recommend selecting 'Yes, trust browser' to reduce the number of times you are prompted by Duo. If you are on a public device, be sure to select 'No, do not trust browser'.
You will see a 'Success' message after proper verification and be brought to the UAlbany application you were trying to log into.

Include Page

	Footer
	Footer

Versions Compared

Old Version 32

New Version Current

Key