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Creation:
Departmental Mailboxes are initially created upon receipt of a UAlbany Mail Departmental Account Request.
Newly-created accounts are typically given an expiration date of two years from the date of creation.
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Room Calendars are initially created upon receipt of a Room Calendar Request.
Newly-created accounts are typically given an expiration date of two years from the date of creation.
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Distribution Groups are initially created upon receipt of a Public Distribution Group Request Form.
Newly-created accounts are typically given an expiration date of two of years from the date of creation.
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Microsoft 365 Groups and Microsoft Teams can be created by any UAlbany faculty, staff, or student. When you create a Team or a Microsoft 365 Group, a SharePoint Team site is automatically created and associated with the Team or Group.
Newly-created accounts are given an expiration date of 1 (one) year from the date of creation.
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The email notifications will come from the email address msonlineservicesteam@microsoftonline.com and look like the image below (click image to view full size):
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Microsoft 365 Groups or Microsoft Teams that are actively in use are renewed automatically. Any of the following actions will auto-renew a group:
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Closure:
If there is no response to the initial email, additional messages will be sent 15 (fifteen) days and 1 (one) day prior to expiration of the Group/Team. If there is no action taken to renew the Group/Team prior to the expiration date, the Microsoft 365 Group or Team will be terminated 1 day after the expiration date. An email notification such as the image below is then sent all owners of the Microsoft 365 Group or Team, informing them about the expiration and subsequent deletion of their Group/Team (click image to view full size):
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The Group/Team can be restored within 30 (thirty) days of its deletion by selecting Restore group. If the ITS Service Desk is notified beyond 30 (thirty) days after the item has been deleted, it can be recreated anew, however, none of its prior conversations, messages, files, or calendar items can be recovered. |
Any Microsoft 365 Group or Microsoft Team can be deleted at any time by an owner:
Additionally, there is a link at the bottom of each Group/Team renewal message giving owners the option to delete it immediately as per the image below:
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