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Features
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idKey Features

List your features in the area below.  The Excerpt box will only have 4 features that you want to highlight in the ITS Service Catalog.  If you have more than 4 features, then list the remaining features outside of the excerpt box below it.  askIT will be used to display all of the features listed on this page.

Excerpt
  • Mobile options to use your University phone number from any location
  • Can answer up to 8 other extensions in Jabber Desktop (only)
  • Single Number Reach - can set your University number to ring multiple devices (desk phone, home phone, &/or cell phone, etc.) at the same time
  • Manage settings and features such as call forwarding, resetting your voicemail PIN and speed dial through the Self Care Portal
  • Dial 8 for off campus calls
  • Voicemail/UAlbany Mail integration
  • Continental US calling by default, international calling available by department request
  • See the availability of co-workers and colleagues
  • Create customized availability states, such as “in a customer meeting” 
  • Multiparty conferencing and collaboration
  • Access to Corporate Directory (Global Address List in Outlook)