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  • RAO – Members of ITS who can request, approve/decline requests, and manage certificates on behalf of the University at Albany, in addition to creating DRAOs.
  • DRAO - Employees who are technically qualified to manage X.509 certificate requests and assignments, and who are familiar with the University at Albany Polices, which are located at ITS Policies. Generally, staff who have broad IT technical support responsibilities will be designated as Departmental Registration Authority Officers (DRAO) after undergoing training in the use of the InCommon Certificate Management portal. The Information Security Officer will be responsible for granting this privilege.
  • Members - Other participating university employees who are not DRAOs, but are technically qualified to manage X.509 certificate requests and assignments, and who are familiar with the University at Albany Polices, which are located at ITS Policies.  These customers can request a certificate from their respective DRAO, or if they do not have a DRAO, by submitting a service request via Certificate - Requests. 

Supported Computing Environment

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  • DRAOs and Members agree to adhere to the University's Acceptable Use Policies.
  • DRAOs agree to manage certificate requests and issued certificates responsibly.
  • DRAOs and Members will maintain the confidentiality of their Certificate Manager credentials and will promptly report any suspected abuse or exposure of these credentials.
  • DRAOs and Members recognize that ITS does not provide support for the generation of CSRs nor the implementation and management of certificates.

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