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Issue
When able to connect to UAlbanyWiFi, but the connection will repeatedly switch to “Limited” or "No Internet Access" when actually attempting to connect to a webpage.
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Resolution
Attempt normal troubleshooting methods in order to connect, including
- Checking and double checking user’s credentials (netID NetID and password)
- Resetting manual network settings
- Make sure that under the Preferred Network list, UAGuest or other non-UAlbanyWiFi campus networks is not listed above UAlbanyWiFi
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- From Control Panel, open Network and Sharing Center and click Manage Wireless Networks
- Open the Wireless Network Properties
- Go to the Security tab
- Click Advanced Settings
- Go to the 802.11 settings tab
- Check the Enable Federal Information Processing Standards (FIPS) compliance for this network box and click OK
- After reconnecting to the network, this may resolve the issue
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