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Comment: Updated "Get Help" to "Lumi Chat" and updated static screenshot to .gif.

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Technical help is available with just a click of the mouse in Brightspace.  The Get Help Lumi Chat button is located at the lower right of each page in Brightspace. 

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A simple click gives access to 24/7 support directly from Brightspace.  Type in your question or concern to receive resources from the Brightspace Community. If those resources don’t provide the help you need, you will have the option to contact support and can speak to a live support agent by live chat, email, or phone.Image Removed

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Having issues with course access, log in, or password resets?

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Center for Teaching, Learning, and Online Education (CATLOE) by emailing teachingandlearning@albany.edu. 

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