Welcome to UAlbany!

Access to MyUAlbany and UAlbany Mail Account

Information Technology Services (ITS) provides all UAlbany students with the technology resources to do their coursework and conduct University business.

Students receive a computer account for the duration of their studies that provides access to a variety of campus IT services including:

MyUAlbany - Register for classes, get financial aid and billing information, check your grades and more.
UAlbany Mail - All students receive a UAlbany Mail account. Email is an official means of campus communication. All messages are sent to students’ UAlbany Mail addresses.
Blackboard Learning System. Many courses include an online component using Blackboard; some courses are offered entirely online.

Activate Your Account

You’ll start using campus IT services right away, so it’s important to know how to access and use them. Getting started is easy! Complete the four steps below to activate your account.
1. Got Your PIN?

When you matriculated, a message containing a PIN was sent to your personal email address. Use this six-digit number to set your password and obtain your NetID. Do not share your PIN with anyone.
If you are matriculated and need your PIN, contact the ITS HelpDesk at (518) 442-3700 or visit Lecture Center 27. Your PIN cannot be re-issued by email.
To retrieve your PIN in the future, go to MyUAlbany, select "Password Set/Reset" and choose "Forgot you PIN?" Your PIN will be sent to the personal email address you provided on your application to the University.

2. Create a Complex Password and Get Your NetID:

Go to www.albany.edu/myualbany. Select "Password Set/Reset." Enter your personal information.
Create a complex password. You’ll use it often, so choose something that is easy to remember but difficult for others to guess.
Creating the password will generate a confirmation message with your NetID. It is composed of the first initial of your first and last names followed by six random digits. You should memorize this as you’ll use it often.
Never share your password with anyone or save login information in a browser. This will help prevent unauthorized persons from accessing your account.

3. Login to MyUAlbany:

Go to www.albany.edu/myualbany. Select "STUDENT LOG ON." Enter your NetID and password. Click "Log In." You now have access to the MyUAlbany portal.
"Sign Out" and close all browser windows to protect your information.

4. Login to Your UAlbany Mail Account:

Go to www.albany.edu/myualbany. Select "UAlbany Mail." Enter your NetID and password. Click "Login." Your email account has been activated.
Your email address is based on your first initial and last name @albany.edu and may contain your middle initial or digits to ensure it is unique. Find it by selecting "Email Address" from the "Other Links" panel on the MyUAlbany homepage.
"Sign Out" and close all browser windows to protect your information.

Need Help?

Contact the ITS Help Desk at (518) 442-3700 or visit Lecture Center 27.