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Be a Cyber Security Super Hero

Reporting suspicious emails helps ITS alert other possible recipients and take measures to protect the campus from malicious attachments, links, and social engineering attacks (e.g, phishing emails).

How to Report and Remove Suspicious Email Messages

  • Use the Phish Alert function available in the Outlook client and the Outlook Web App (OWA).  
  • With the message highlighted in the preview pane, or opened to view, click the Phish Alert icon.  A copy of the message will be forwarded to the Information Security team (infosec@albany.edu) and the message will be deleted automatically from your email account.

Outlook Client (Windows and Mac)

  • In the Outlook client, the Phish Alert feature is available in both the opened message and on the top right corner of the Home ribbon. Clicking on "Phish Alert" selects the email you have highlighted or opened and displays a prompt asking you confirm that you want to report the message. Doing so will result in the message being forwarded to infosec@albany.edu and deleted from your email account. A "Thank You" pop-up will appear confirming that the message was forwarded.

OWA 

  • In OWA (as in Outlook) you will find the link embedded in the email, located just between the To: field in the message header and the body of the email. Otherwise, the behavior is similar to that described above.

  

Email Filters and Future Messages

  • Please note that forwarding a copy of a suspicious email does not create any rules or filters that would apply to future messages, even ones identical to the forwarded message.

 


Need more help? Contact the ITS Service Desk.


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