Logging into Brightspace
Log into Brightspace using your NetID and password. Log in directly at https://brightspace.albany.edu, through MyUAlbany, or search for “UAlbany” in the Pulse app for mobile devices.
Get Help using Brightspace
UAlbany students have access to 24/7 support directly from Brightspace, including live chat, phone, and email. To access help, log into Brightspace and click on the Get Help icon on the bottom right of your screen. See, Get Help for a visual.
After you type in your question or concern, you will first be offered resources from the Brightspace Community. If those resources do not provide the help you need, you connect with a live support agent by live chat, email, or phone.
Common Brightspace Features
The video tutorials and written instructions below will help you learn how to complete common tasks in Brightspace.
Video tutorials | Written instructions |
How to take a quiz or exam (Note: All quizzes, tests, and exams will be called “quizzes” in Brightspace.) | How to take a quiz or exam (Note: All quizzes, tests, and exams will be called “quizzes” in Brightspace.) |
Full playlist of Brightspace tutorials for learners | Full library of written instructions for learners (List on left menu) |
Brightspace Community Resources
Video Tutorials
Full playlist of tutorials for learners
Learner Documentation
Full library of instructions for learners