External Research Customer Quick-Start Guide

This guide provides the needed info to get up and running for external research customers. This assumes that you have received an email containing a PIN and setup instructions. Please check these resources first for questions regarding the supercomputing environment:

Account Activation & Password

Set your initial password: Password Setup Guide

Reset forgotten passwords: Password Reset Instructions

Your NetID format: r-[company]-[firstinitial][lastname]

Multi-Factor Authentication (MFA)

Enable DUO authentication: DUO Setup Guide

Troubleshoot MFA issues: DUO Troubleshooting

Required for all system access - set this up before attempting to log in

Working with the DGX On-Premises Cluster

Once the above steps have been completed, ITS will schedule an onboarding meeting to review the system and how to run workloads. There are additional resources available at the locations below:

How to access the cluster and run jobs: DGX On-Premises Cluster How-To Guide

AI workload tutorials: AI tutorials