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How to Set or Reset Password and Obtain NetID

How to Set or Reset Password and Obtain NetID

Action

To set your password initially and get your NetID using your PIN or to reset/change your password, follow the instructions below.

Instructions

Set your password and get your NetID

If you do not know your NetID or have not yet activated your account, complete these steps:

  1. Go to the MyUAlbany Portal and Resources page and select the Set Your UAlbany Password link below the login buttons

  2. Complete the Password Set form

If you do not have an SSN (Social Security Number) on record with the University, enter your Albany ID.

If you do not know your Albany ID, you may find it in messages from the University during the admissions or hiring process. Otherwise, you need to contact the Admissions or Human Resources to obtain your Albany ID.  At this timse, also have Admissions or HR update your personal email address on file so you can use the self-PIN retrieval process below.  

If you need your PIN, go to Retrieving Your PIN and follow the instructions. If you cannot retrieve your PIN online, contact the ITS Service Desk by phone at (518) 442-3700, emailing askit@albany.edu, or submit a service request online at www.albany.edu/its

  1. Select and answer a security question, then create and answer a second security question, and click Next

  2. Click the button to reset your password

  3. Create a password that complies with the Complex Password Rules and click Next

  4. A confirmation message will display your NetID and confirm your password is set for the system(s) you can access using your NetID and password

Reset or change your password

If you already know your NetID and have set your password previously, complete these steps:

  1. Go to the MyUAlbany Portal and Resources page and select the Reset Your UAlbany Password link below the login buttons

  2. Complete the Reset form

  3. Answer your security questions

If you do not recall the answers and are able to log in to MyUAlbany, select Information Technology Services from the left, then choose Security Questions to update your answers. After updating, restart this process.

  1. Choose the button to reset your password

  2. Create a password that complies with the Complex Password Rules and click Next

  3. A confirmation message will display your NetID and confirm your password is set for the system(s) you can access using your NetID and password