How to Use Remote Desktop through the GlobalProtect VPN Client
Action
The instructions below will help you set up Remote Desktop access to directly use your University Windows computer that is on campus while you are at a personal or other computer that is off campus. Please confirm each group of settings is in place to allow Remote Desktop to work.
This is different from just using VPN to allow access to some other services, such as mapping network drives or some other web applications. Remote Desktop is not necessary for most services.
Instructions
Prepare on your University-owned Windows computer
Enable Remote Desktop
If your Windows computer is ITS-managed, Remote Desktop should already be enabled.
If Remote Desktop is not already enabled, set up Remote Desktop on your UAlbany work computer via these steps:
Keep your campus computer on and awake
Find your full computer name
Access from your Home computer
Set up VPN
Direct connections (i.e., without the VPN) to Remote Desktop services from outside the University's network (off campus) are blocked.
Install the GlobalProtect VPN client on the computer(s) you will use to connect to your Remote Desktop-enabled work computer.
The VPN client can be obtained at https://uavpn.albany.edu
Connect the Global Protect VPN client