Add-in Requests

Add-in Requests

To maintain the University's data security, data integrity, and compliance, ITS vets all requests for the use of 3rd party applications in Microsoft Office 365.

Definition

A 3rd party application is any application that connects to your University Microsoft Office 365 account that is not part of the standard list of applications and/or features offered through the University’s Microsoft agreement. This includes add-ins, plug-ins, connectors, apps from the App Store, and custom applications registered in Microsoft Entra ID that access Microsoft 365 data.

General criteria used for approvals

  • The application is used for University academic or administrative business

  • The permission required for this connection would not potentially expose proprietary University data to unauthorized individuals or other unknown risks

  • The stated business use does not pose significant privacy concerns in terms of potential external access

  • The University is in contract with third party software application

Process

If you have a specific add-in or app that you would like vetted, please submit an ITS Service Desk Request and include:

  • Add-in or App name and Application ID

  • Requested permissions and business justification

  • Expected users and data sensitivity

  • Any links or documentation that describe what the app does

Important:

Submitting a Microsoft “request access” prompt or form does not start the review process. To ensure security and compliance, all requests must go through ITS by opening a Service Desk ticket.

What will happen next?

Your request will be reviewed through ITS procedures to ensure our security standards are met and to assess the impact of enabling the add‑in or app. We may follow up with questions, suggest alternatives that provide similar functionality, or proceed with approval and next steps if appropriate.

In the meantime, we encourage you to use other ITS-supported applications that may provide similar functionality.