Instructions for installing Jabber for Mac

Owned by Lyons, Andrew H
Last updated: Aug 01, 2024 by Grosshandler, Mike
3 min read

Action

Follow the instructions below to download and install Jabber on your Mac computer.

Instructions

  1. In your web browser, Download Cisco Jabber for Mac

  2. Open your download folder and double-click the installer to open it:

    Jabber installer icon

  3. Click the Continue button on the Introduction section.

    Screenshot of the Jabber installer window, including the Continue button

  4. Click the Continue button on the Software License Agreement section:

  5. Click the Agree button to continue installing Jabber.

  6. Click the Install button to install the software.

  7. Click the Close button once installed.

  8. Open your web browser (Safari) and type or copy/paste the following into the search bar: ciscojabber://provision?ServicesDomain=albany.edu&VoiceServicesDomain=ucsrv.albany.edu

  9. Click Allow to let Safari open and configure Jabber.

  10. Click Continue to verify certificate.

  11. Open Jabber from your Applications list

  12. Log in to Jabber with your NetID and password.

  13. If another Certificate Not Valid window appears, click the Continue button.

Additional Information

Once installed, we have additional information on using Jabber available.

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