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Get a Duo Bypass Code and Activate Device - New Users

Get a Duo Bypass Code and Activate Device - New Users

  1. Obtain a Bypass code, and

  2. Activate your Duo mobile device!

Are you new to UAlbany and Duo and are now being prompted for a Bypass code like the image below when attempting to access a UAlbany service? 

Instructions to finish setting up your mobile device in your account

NOTE

Once you obtain the bypass code, be sure to finish the 'Activate your mobile device section' to complete the activation of your device.  Do not merely visit the UAlbany service you were trying to obtain access to, or you will need to repeat the bypass code process every time you need to use a UAlbany service.

Obtain a Bypass code

  1. Navigate to UAlbany's Get a Duo Bypass Code.

  2. Enter your SSN or Albany ID, DOB, PIN and Select ‘Next’

     

  3. If you Forgot your Pin, please follow the Instructions to request Pin.

  4. Copy and store your Duo Bypass code in a secure location. Take note of the provided Bypass use-case scenarios with helpful links. 

     

  5. An email will be sent to your inbox, once Bypass code is generated.

    image-20250826-143147.png

     

  6. Next, be sure to continue the steps below to activate your mobile device!

Activate your mobile device

  1. Go to the Duo Device Portal and log in with your NetID and Password.

    image-20250904-163134.png

     

  2. Enter your newly generated Bypass code into the box and select 'Verify'

     

  3. Add a new device by following the onscreen prompts.

    1. To add a new device select Add a device.

       

  4. Select the recommended Duo Mobile option.

    image-20250826-141934.png

     

  5. Enter your phone number and select 'Continue'

    image-20250826-142058.png

     

  6. Verify your phone number and select Yes, it's correct.

    image-20250826-142143.png

     

  7. Download Duo Mobile if you haven't already done so.  Once downloaded, select Next.

    image-20250826-142314.png

     

  8. Decision Time: Is your preference to Email yourself an activation link (easiest method) or Scan the QR code? Follow instructions in the table below for either method.