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Desk Phone Hardware Overview

Desk Phone Hardware Overview

Desk Phone Quick Reference Guide

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  1. Handset Light Strip

    • Indicates an incoming call (flashing red) or a new voice message (steady red).

  1. Phone screen

    • Shows information about your phone such as phone number, active call and line status, softkey options, speed dials, placed calls and phone menu listings.

 

  1. Programmable feature and Session buttons image-20250512-145841.png

    • Programmable feature button (left side): Use to view calls on a line or access features such as Speed Dials

    • Session buttons (right side): Use to perform tasks such as answering calls, resuming a held call, or initiating phone functions such as displaying missed calls

    • Buttons illuminate to indicate Status:

      • Green, steady: Active call

      • Green, flashing: Held call

      • Amber, steady: In use

      • Amber, flashing: incoming call

      • Red, steady: Shared line in use

      • Red, flashing: Shared line on hold

  2. Softkey buttons image-20250512-145935.png - functions change depending on the context…

  3. Navigation cluster and Select button

    image-20250512-150111.png

    • The Navigation cluster and Select button allow you to scroll through menus, highlight items and select the highlighted item

  1. Release button image-20250512-150656.png - Ends a connected call or session

  2. Hold/Resume button image-20250512-150752.png - Place a call on hold and resume the held call

  3. Conference button image-20250512-150927.png - Creates a conference call

  4. Transfer button image-20250512-151036.png - Transfer a call

  5. Speaker button image-20250512-151335.png - Toggles the speakerphone on or off

  6. Mute button image-20250512-151438.png - Toggles the microphone on or off

  7. Headset button image-20250512-151828.png - Toggles the headset on or off

  8. Keypad - Allows you to dial phone numbers, enter letters, and select menu items.

  9. Volume button image-20250512-152042.png- Controls the handset, headset, and speakerphone volume

  10. Contacts button image-20250512-152233.png - Opens or closes the Directories menu. Use the Contacts button to access personal and corporate directories.

  11. Applications button image-20250512-152515.png - Opens or closes the Applications menu. Use the Applications button to access call history, user preferences, phone settings and phone model information

  12. Voicemail button image-20250512-152740.png - Autodials your voice messaging system

  13. Back button image-20250512-152856.png - Returns to the previous screen or menu

  14. Handset - Phone handset