How to Setup Forward all on a Desk Phone

How to Setup Forward all on a Desk Phone

Action

Forward your phone number directly to voicemail, to another on-campus phone number, or to an off-campus phone number. 

Note: Calls will not ring on any of your devices and instead be sent directly to the number it was forwarded too.

Instructions 

Turn Forward all on

  1. Press the “Forward all” softkey button on your desk phone

  2. Enter the phone number you'd like to forward to, or

    1. To forward calls to voicemail, press the voicemail button image-20250530-131719.png or dial 23305

    2. To forward calls to an off-campus phone number or cell phone, enter the number as you would if you were calling off campus. e.g. 8-1 (Area code)-(phone number)

  3. Phone will display "Forwarded to [phone number]" on your line key

Turn Forward all off

  1. Press the "Forward off" softkey

  2. Phone will display phone number normally