Brightspace Resources for Students

Logging into Brightspace

Log into Brightspace using your NetID and password. Log in directly at https://brightspace.albany.edu, through MyUAlbany, or search for “UAlbany” in the Pulse app for mobile devices.

Get Help using Brightspace

UAlbany students have access to 24/7 support directly from Brightspace, including live chat, phone, and email. To access help, log into Brightspace and click on the Get Help icon on the bottom right of your screen. See, Get Help for a visual.

After you type in your question or concern, you will first be offered resources from the Brightspace Community. If those resources do not provide the help you need, you connect with a live support agent by live chat, email, or phone.

Can’t log in? Can’t find your course? Contact the ITS Service Desk.

Common Brightspace Features

The video tutorials and written instructions below will help you learn how to complete common tasks in Brightspace.

Video tutorials	Written instructions
Basic navigation in Brightspace	Basic navigation in Brightspace
How to access and navigate course content	How to access and navigate course content
How to submit an assignment	How to submit and manage assignments
How to take a quiz or exam (Note: All quizzes, tests, and exams will be called “quizzes” in Brightspace.)	How to take a quiz or exam (Note: All quizzes, tests, and exams will be called “quizzes” in Brightspace.)
How to participate in discussions	How to participate in discussions
How to view grades and feedback	How to view your grades
Full playlist of Brightspace tutorials for learners	Full library of written instructions for learners (List on left menu)

Brightspace Community Resources

Video Tutorials

Full playlist of tutorials for learners

Learner Documentation

Full library of instructions for learners

Need more help? Contact the ITS Service Desk.