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To aid in troubleshooting WiFi connections, having a device keep the same hardware network or MAC address is helpful. Some devices and operating systems allow generating random MAC addresses for each connection. These instructions show how to turn off that feature for UAlbanyWiFi.

iPad or iPhone


  1. Open the Settings app
  2. Tap Wi-Fi
  3. Tap the information button (an "i" icon) next to the network you need to troubleshoot
  4. Check if Private Address is turned on. If so, toggle the setting to off.


(From https://support.apple.com/en-us/HT211227)


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