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If you have created a Zoom account with your @albany.edu address before March 9, 2020, please complete the following steps to switch to the University Zoom account.
Instructions:
- Go to albany.zoom.us and select Sign In.
- Click Switch to the New Account.
- Click the I Acknowledge and Switch button.
- You will receive a confirmation that an email has been sent to your @albany.edu email address with additional instructions.
- Find the message in your UAlbany Mail mailbox and click Switch to the New Account or the link in the message.
- You will be directed to a confirmation screen. Click Sign In Now to sign in with your NetID and password to access Zoom from the web or launch the Zoom desktop client.
Keeping your old account:
If you had a paid account with more functionality that your UAlbany Zoom Pro license, you must change the email address associated with your paid account to a non-University at Albany email account (i.e. cannot be "@albany.edu". Your department will continue to receive invoices from Zoom.