If trying to connect to the wireless network, after following instructions, checking for an account or computer restrictions, running the netID through FileZilla, and other commons troubleshooting steps, check the DNS or DHCP settings in the network properties. If these settings are set to a static number, switch it to automatically obtain the correct information automatically.
To view and correct these settings if necessary, take the following steps:
- From the Airport/WiFi menu, click Open Network Preferences
- For the connection type desired (Airport/WiFi in this case), click the Advanced button in the lower right
- The status window below will open, giving current network/Internet settings. If the IPv4 or DNS addresses are not in the 169.226.*.* range, it is likely (not definitively, though) that one or more of the addresses is manually configured.
- Both the IPv4 and IPv6 entries should be set to automatic. If they are manually entered, change to automatic, click OK, click Apply, and the addresses should correct within several seconds.
