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You’ll start using campus IT services right away, so it’s important to know how to access and use them. Getting started is easy! Complete the four steps below to activate your account.


1. Get Your PIN

When you were matriculated, a message containing a PIN was sent to the personal email address you provided to the University during the admissions process. Use this six-digit number to set your password and obtain your NetID. Do not share your PIN with anyone.  If you need your PIN, contact the ITS Help Desk at (518) 442-3700 or visit Lecture Center 27. Your PIN cannot be re-issued by email.

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Your NetID and the password you create are used for the log in to IT services at UAlbany.   Go to the the site www.albany.edu/myualbany. and select "UAlbany Password Set/Reset.".  Enter your PIN and personal information.  You may enter the AlbanyID number issued to you during the admission process instead of entering an SSN.

  • Create a complex password. You’ll use it often, so choose something that is easy to remember but difficult for others to guess.
  • Setting a password will generate a confirmation message that states the services you can access with your password.  The confirmation message also contains your NetID.
    • NetID is composed of the your first initial and last name initials followed by six random digits. Memorize your NetID as you’ll use it often.
  • Never share your password with anyone or save log in information in a browser. This will help prevent unauthorized persons from accessing your account.


3. Log In to MyUAlbany

  • Go to www.albany.edu/myualbany. Select "STUDENT LOG ONEnter and enter your NetID and password. Click "Login."  You now have access to the MyUAlbany portal.
  • "Sign Out" of MyUAlbany and close all browser windows to protect your information.


4. Log In to Your UAlbany Mail Account

  • You will need to wait 15 minutes after setting your password to log into email.
  • Go to www.albany.edu/myualbany. Select "UAlbany Mail." Enter your NetID and password. Click "Login." You now have access to Outlook Web App (OWA), the web interface to your UAlbany Mail account.
  • Your email address is based on your first initial and last name @albany.edu and may contain your middle initial or digits to ensure it is unique.
    • Your email address can be found by selecting 'Email Address' within the 'Other Links' panel in the MyUAlbany portal.
  • "Sign Out" of UAlbany Mail and close all browser windows to protect your information.
  • Instructions for configuring a mail client or mobile device (phone or tablet) for UAlbany Mail can be found within OWA and in this wiki.

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