- How_to_Reserve_Space_on_Campus.pdf
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What is Virtual EMS?
Long answer:
EMS (Event Management Systems) software solution from Dean Evans and Associates offers University at Albany the ability to manage Room Scheduling, Academic Scheduling (including final exam scheduling), Event Management (including reserving services – e.g. Catering, Parking, UPD, Custodial, etc.), Room Utilization, Integration with the University Calendar, Operational and Statistical Reporting and Invoicing.
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There are many benefits to the new Event Management System:
- EMS provides a fair, transparent process for making the best use of University facilities.
- The system can be accessed from any web browser.
- Campus customers and UA website visitors will know immediately if a space is available.
- All rooms and reservations feed into a master calendar (planned implementation pending).
Frequently Asked Questions
Q: How do I Log in to Virtual EMS?
A: Faculty/Staff and Students affiliated with an approved Student Group may log in to the Event Management System (EMS) using their University NetID and password.
After logging in, select "Reservations" from the menu above and then choose the area you are interested in reserving.
Off campus schedulers, : if you will be requesting University spaces on a more regular basis, you may request an EMS account by submitting your request to EMSaccount@albany.edu.
Please note: all off campus users of University facilities will need to apply for a Revocable Permit.
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A: Naturally....please see the tutorial here.
Q: Why should I be using EMS?
A: It will help you coordinate many vital campus services like dining, catering, multimedia support, and housekeeping for event programming.
Q: What browsers are compatible with Virtual EMS?
A: Per DEA documentation: the web components (Virtual EMS, Web Client and the CPI) will work with: Internet Explorer 7.0-11.0 Firefox, Google Chrome and Safari
Q: Who has access to Virtual EMS?
A: Faculty/Staff and Students affiliated with an approved Student Group may log in to the Event Management System (EMS) using their University NetID and password.
Q: I have an error message that states: "The date(s) you requested violates your last allowable booking date"
A: You have requested a date outside of the available time to make a request
Q: The "browse for events/facilities/space" and the "reservations" features are not working properly.
A: This probably means that you need to clear your browser cache.
Q: Whom do I contact about Academic Scheduling?
A: Karen Chico Hurst, University Registrar 442-5540 scheduling@albany.edu
Q: Whom do I contact about scheduling in the Campus Center?
A: Alicia Cowan 442-5490 acowan@albany.edu
Q: Whom do I contact about scheduling a Campus Recreation event?
A: Peter Kay 442-3335 campusrecreation@albany.edu
Q: Whom do I contact about scheduling Outdoor Facilities?
A: Stacy Stern 956-8120 sstern@albany.edu
Q: Whom do I contact about scheduling in the Performing Arts Center
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Q: How often are patches applied?
EMS Support Team (who is behind our system here at UA?)
EMS PM Team
Karen Chico Hurst University Registrar 442-5540 scheduling@albany.edu | Amy Johnson Lead Business Analyst, Student Records Business & Enrollment Systems Team 437-3882 ajohnson@albany.edu |
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Patrick Ferlo Director, Performing Arts Center 442-3995 performingartscenter@albany.edu | Stacy Stern Assistant to the Vice President, Division of Finance and Business 956-8120 sstern@albany.edu |
Phase I Venue Managers
Academic Scheduling
| Karen Chico Hurst | 442-5540 | |
Campus Center
| Alicia Cowan | 442-5490 | |
Campus Recreation
| Peter Kay | 442-3335 | |
Outdoor Facilities
| Stacy Stern | 956-8120 | |
Performing Arts Center | Patrick Ferlo | 442-3995 |
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BEST
ITS DB Team
ITS Training
System Implementation Schedule
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