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Activate your UAlbany account to set your Password and obtain your NetID. You will then be able to log in to most IT services by going to www.albany.edu/myualbany. MyUAlbany
- The MyUAlbany portal has links to many services, University news, and allows you access to your academic, financial, and other important information.
Wi-Fi and Networking
UAlbanyWiFi is the secure wireless service used on campus by students, faculty, and staff. It authenticates with your NetID and Password, and requires support for the WPA2-Enterprise protocol.
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For detailed instructions, please go to visit Getting Connected - WiUAlbany.
UAlbany Mail is part of Microsoft’s Office 365 for Education. If you don’t already know your University e-mail address, it is posted within MyUAlbany.
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For detailed instructions, please go to visit Getting Connected - UAlbany Mail.
Security
Never share password information with anyone; it keeps your data and files safe. You are responsible for maintaining the security of your computer. Be sure to have active anti-virus software installed and running, and keep the operating system and other software updated. We have some recommendations of Anti-Virus Software for Personally Owned Equipment available.
Software
Office 365 is available for free via download through UAlbany Mail as long as you are a student at UAlbany. It allows installing a full version of Microsoft Office on your computers and mobile devices. For details and instructions, please go to visit Office 365 ProPlus Subscription License.
Other software applications are available for purchase by using the Technology Discount links in MyUAlbany.
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Free non-credit workshops are available to learn popular software applications including Microsoft Office (e.g. Word, Excel, PowerPoint, Access), web and design (e.g. Adobe Photoshop, Dreamweaver), and more. For a full list and schedule of workshops, please go to the review the Computer Applications Classes Schedule.
Get Help
ITS offers help with the services listed above. For more details about services or to obtain help, please contact us.
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For assistance with Wi-Fi and internet access in the dorms, call the Residential Student Help Line at 518-442-4588 or go to www.myresnet.com.
For assistance with cable TV in the dorms, call Time Warner at 1-844-725-4339. Identify yourself as a University at Albany student calling about your Cable TV service provided on campus.