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ITS has retired the use of the "Telephone request form" for use with the new phone system. To submit a new request, please create a service desk request at www.albany.edu/its/help or email askIT@albany.edu with "Telephone Request" as the subject line. If in doubt, feel free to submit a service ticket and we'll walk you through what information we need to complete your request.
Types of requests that ITS completes:
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