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If applicable, please include the following:
- Extension number
- Device type - Telephone, Jabber for desktop, Jabber for cell phone, Conference phone, panic button, etc.
- What you would like us to change (Change requested - See list below)
- Location - Building, Room, Jack
- Name, NetID, email address of person to be assigned to phone (Optional)
- Line Appearance - Does this device need to be able to pick up other people's lines?
- Voicemail - Does this device need a voicemail box?
- Calling capability - Does this device need to call outside of the Continental US?
- Other notes
Types of requests that ITS completes:
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Types of requests that you can complete:
- Moving a your VoIP phone from one location to another * Note: . Please be sure to let ITS know so we can confirm the 911 information for the new location
- Change your ringtone
- Change your voicemail Pin (Password) if you have forgotten it.
- Change a line on your phone to flash instead of ring and vice versa
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