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If applicable, please include the following:

• Extension number (For existing phones)
• Location - Building, Room (For new activations)
• Name, NetID, email address of person to be assigned to phone
• Change requested - See list below

Please also include if you have any of the following special requests:

• Device type - Telephone, Jabber for desktop, Jabber for cell phone, Conference phone, panic button, emergency phone etc.
• Change requested - See list below
• Location - Building, Room, Jack
• Name, NetID, email address of person to be assigned to phone (Optional)
• Line Appearance - Does this device need to be able to pick up other people's lines?
• Voicemail - Does this device need a voicemail box?
• Calling capability - Does this device need to call outside of the Continental US?
• Other notes

• Line Appearance - By default, new phones are provided with the new number unless otherwise requested. 
• Voicemail - By default, users get a voicemail box, phones assigned to "vacant" don't.
• Calling capability - Default is Continental US

Types of requests that ITS completes:

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• Update the directory listing for Outlook, Jabber, and the online directory
  • State Employees
  • RF employees

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