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Select the guide. Use the download icon at the top right corner of the documents to download/print the learning materials.

Get Started with the UAlbany Phone System

The Cisco 8841 Telephone

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Cisco 8841 Telephone Quick Reference Guide

Image Modified Cisco Jabber Quick Reference Guide

Jabber is a software application for Windows, Mac OS X, and mobile devices. It works in conjunction with your Cisco 8841 phone and also allows you to use your computer as your phone. It provides an easy way to look someone up in the University Directory. Other features include displaying someone's presence (the ability to see if someone is available), video calls, voice messaging, and conferencing capabilities.

Cisco Phone Training Video (11:23 minutes)

Cisco Jabber Training Video (8:48 minutes)

Image Modified Cisco Unified Communications Self Care Portal Quick Reference Guide

Use the Cisco Self Care Portal to set up features and functionality on your Cisco phone including adding Speed Dials, Call Forwarding, and Single Number Reach.