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Follow these steps to Install Microsoft 365 apps (M365) on a Mac with macOS Mojave (10.14) or newer version of macOS

Instructions

1. Make sure that you save all work and all Office applications are closed.
2. Download the installer directly from Microsoft at https://go.microsoft.com/fwlink/p/?linkid=2009112

   Tip
   The installer is 1.8GB, so it may take some time to download.

   Once the installer file has downloaded, double click on the file icon and run it:
   Image Removedand run the Office License Remover.
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3. Once you have downloaded the License Remover run it.
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4. Click on Agree to confirm that you agree with the terms of the software license agreement.
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5. Click on Install.
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6. You may need to enter your username password to continue with the install. Once you enter appropriate credentials click on Install Software.
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7. Once the install completes, you will get a confirmation screen. Click on Close.
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8. You are now ready to install the M365 app. Before you go any further, it recommended that you uninstall all previous versions of Office. Open up your Finder and go to applications. Select all Microsoft Office files (Microsoft Excel, Microsoft Outlook, Microsoft Power Point, Microsoft Access, Microsoft Word, etc.).
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9. Drag the selected files to the trash can or do a Right Mouse Click and select Move to Trash.
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10. You are now ready to download the M365 install file. Here is the link to the install:  https://portal.office.com/account. You will be asked to enter your UAlbany email address. Once entered, click Next.
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11. Enter your NetID and password.
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12. Complete the 2-Step process with Duo.
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13. You will be taken to your My account screen. Click on the Install Office, which will download the M365 install package.
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14. Once the download process has finish it should automatically open the Welcome install screen. If it doesn’t automatically open, you will need run it from your download folder (accessible using finder). From this screen click Continue.
15. The welcome screen will appear. Click continue.
    
16. Click Continue to agree with the License Agreement.
    
17. Click Agree to confirm.
    
18. The standard install of M365 will require 9.69 GB. Click on the Install to continue.
    
19. Depending on your Mac OS security settings, it may ask you for a username/password with administrator rights to continue with the install. Enter the appropriate credentials and click Install Software.
    
20. The install process will start.
    
21. You will get a confirmation screen indicating that software install was successfully completed. Click on Close.
    
22. If there are any updates that need to be applied, a screen will immediately appear and will check for M365 Office updates. Click on the blue Check for Updates button:
    
23. To the right of the blue Check for Updates button, you can click on the arrow head pointing down to see if updates are being applied. If updates are current, you will see the message All apps are up-to-date to the left of the update button.
    
24. Before you can start using any M365 Office application, you will need to activate your copy.

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