If you are a current Duo user, and you don't have access to your registered device, your device stopped working unexpectedly, or was lost/stolen, a Bypass code can be utilized to grant temporary access. Request a self-service Bypass code when the need arises, until you are able to obtain your registered device or set up a replacement. The Bypass code will provide secure temporary access for 24 hours.
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Do not confuse the Bypass code with activating your device. The Bypass code is a secure temporary workaround that will allow you to authenticate if you are having various issues (similar to the above) or if your Duo account is not fully set up. |
Request your Duo Bypass Code
Go to UAlbany's Confirm Your Identitypage - https://uapps.albany.edu:8443/itspwdmaint/forgotpwd.htm
Enter
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your NetID, SSN
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or Albany ID, and select 'Next'
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Answer your
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personal Security
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Questions and select 'Next'
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Select 'Request Duo Bypass Code'
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Copy and store your DuoBypass code in a secure location.
Take note of Bypass use-case scenarios with helpful links.
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You have your Bypass code, now use it for the following scenarios:
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